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(925) 682-3581

FAQ

How far in advance do I have to make a reservation at Cottage Kennel in Concord, California? 
In general, we recommend that all reservations be made two weeks in advance. For holidays, we recommend eight weeks in advance to ensure availability. 
How late are you open? 
Our normal hours of operation are 9 AM - 1 PM and 3 PM - 5 PM, Monday through Friday, Saturdays 9 AM - 1 PM, and Sundays 3 PM - 5 PM. Appointments can be scheduled for service outside of our normal hours of operation. 
What vaccinations will my pet need? 
All dogs need to be current on rabies, Bordetella, and DHLPP vaccinations. Feline guests need to be current on rabies and FVRCP vaccinations. 
Can you administer my pet's medication while they are staying with you? 
As part of our standard care package, almost all medication can be administered by our trained staff. Medications given more than once a day will be charged an additional fee. 
Do we have to bring our own bed? 
We provide bedding for all our guests. However, if you would like to bring your own bed, you are more than welcome to. 
Can I bring my own dog food? 
Although we provide food in our standard care package, as a full-service hotel, we can feed your pet food from home at no extra charge. 
How many times a day does my dog get out? Does my dog get to play with other dogs? 
We offer two playgroups (of approx. 1/2 hour each) in our standard care package. However, times will vary depending on the number of guests and the size of the playgroup. 
How do you determine which dogs will do well together in a playgroup? 
Our playgroups are determined by a dog's individual needs and personality. Most often, the important factors are age, size, weight, temperament, and play style, which we assess through your pet's profile and ongoing observation. 
What if my dog doesn't like other dogs? 
We find that most of our guests play with others, however, if your dog shows unfriendly behavior towards other dogs, they will not be able to participate in playgroups. To accommodate these guests, we offer individual play. 
Can I bring my dog's favorite toy for the playgroup? 
You may bring your dog's favorite toy, although it must remain in his/her room, as we do not allow toys in playgroup.
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In Business Since 2007

Call Us Today At ♦ (925) 682-3581

Address

COTTAGE KENNEL
"An EXCLUSIVE Animal Hotel"
1110 Lacey Lane
Concord, CA 94520
Phone: (925) 682-3581
Email: donna@cottagekennel.com

Business Hours

Mon - Fri:  9 AM - 1 PM and 3 PM - 5 PM
Sat:               9 AM - 1 PM
Sun:             3 PM - 5 PM
Closed on Major Holidays​

Payment Options